Terms of Service

Effective date: October 14, 2026
Company: GVS Digital LLC d/b/a SwiftlyBook ("SwiftlyBook," "we," "us")
Contact: support@swiftlybook.com

These Terms govern your use of SwiftlyBook. By signing up or using the service, you ("Customer," "you") agree to them. If you're accepting on behalf of a business, you confirm you have authority to do so.

1. The service

SwiftlyBook follows up with your new leads by text message, offers them times based on your calendar availability, books calls and appointments, sends reminders to you and your leads, and alerts you when a lead needs a personal call. Features may change over time as we improve the product.

2. Your account

• Give us accurate information, including the business details needed to register your texting number with mobile carriers.
• Keep your login secure. You're responsible for activity in your account.
• You must be at least 18 and using SwiftlyBook for business purposes.

3. Plans, billing, and cancellation

• Subscription: SwiftlyBook is billed monthly or annually in advance, at the price shown at checkout. Subscriptions renew automatically until cancelled.
• Included texting: your plan includes up to 500 text messages per month (sent and received; long messages may count as more than one). We'll tell you before you reach the limit. Texting beyond it is billed at the usage rates shown in your account.
• Optional add-ons: if you select an add-on (for example, email or domain setup), you authorize us to charge its listed one-time price to your payment method on file.
• One-time business number registration: monthly plans include a one-time business number registration fee (currently $35), charged at signup with your first payment. It covers registering your texting number with the phone carriers under your business. It's included on annual plans. Any other one-time fees will be disclosed before you're charged.
• Cancellation: you can cancel at any time by emailing support@swiftlybook.com or submitting the cancellation form at swiftlybook.com/cancel. Cancellation takes effect at the end of your current billing period.
• 30-day money-back guarantee: if you're not happy within 30 days of your first payment, email support@swiftlybook.com and we'll refund your first subscription payment (the first month, or the full annual payment on an annual plan) and close your account. This covers your first subscription only. The one-time business number registration fee, carrier registration fees already paid, and one-time add-ons already delivered aren't refundable.
• Other refunds: after the first 30 days, payments are non-refundable except as required by law.
• Price changes: we'll give you at least 30 days' notice before changing your price. Founding-member pricing locked at signup stays in place while your subscription remains active. Founding pricing covers the features included in your plan at signup; new products or add-on features we release later may be offered separately at their own price.
• Late payment: if payment fails, we may pause the service until it's resolved.

4. Your responsibilities for messaging (important)

SwiftlyBook sends texts on your behalf, under your business name. You are the sender, and you are responsible for following the laws and carrier rules that apply to your messages, including the Telephone Consumer Protection Act (TCPA), state telemarketing and texting laws, CAN-SPAM, and CTIA and carrier guidelines.

You agree that:

• You'll only send messages to people who gave you permission to contact them by text, for example by submitting a form with a clear SMS consent statement.
• You won't upload or text purchased, rented, or scraped lists.
• You'll honor opt-outs. SwiftlyBook automatically stops texting anyone who replies STOP, and you won't re-add them without new consent.
• The business information you give us for carrier registration is accurate, and your website includes a privacy policy and SMS terms as carriers require. We provide templates to help.
• You won't use SwiftlyBook to send prohibited content, including content related to illegal activity, hate, harassment, sexually explicit material, firearms, cannabis, tobacco or vaping, gambling, high-risk financial offers, or anything else carriers prohibit.

We may suspend messaging if we believe your use violates these rules or puts our carrier relationships at risk.

5. Automated features

SwiftlyBook uses automated tools to understand lead replies (for example, which time a lead is asking for). These tools only interpret messages; the times offered and the wording sent come from your calendar and your settings. Automated tools can still misunderstand. When it isn't sure, SwiftlyBook hands the conversation to you instead of guessing. You remain responsible for your customer relationships and for reviewing conversations when alerted.

6. Third-party services

SwiftlyBook relies on third-party providers, including hosting and messaging providers, phone carriers, calendar providers such as Google Calendar, and our payment processor (Stripe). Their availability and terms are outside our control. Message delivery depends on carriers and isn't guaranteed.

7. Results

SwiftlyBook is designed to help you respond faster and book more conversations, but we don't guarantee any specific number of leads, bookings, sales, or revenue. The only guarantee we offer is the 30-day money-back guarantee in Section 3.

8. Your data

• You own your data, including your leads, conversations, and appointments.
• You give us permission to use your data only to provide, support, secure, and improve the service, as described in our Privacy Policy.
• When your account ends, you may request an export of your contacts within 30 days. After that, we may delete your data.

9. Our property

SwiftlyBook's software, workflows, message logic, branding, and content belong to us or our licensors. You may not copy, resell, reverse engineer, or create competing products from them.

10. Suspension and termination

We may suspend or end your access if you break these Terms, don't pay, or create legal or security risk. You may stop using the service at any time.

11. Disclaimers

The service is provided "as is" and "as available." To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the extent the law allows, SwiftlyBook won't be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim arose.

13. Indemnity

You'll defend and indemnify SwiftlyBook against claims, fines, and costs arising from your messages, your contact lists, your lack of consent from message recipients, or your breach of these Terms.

14. Governing law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in Prince George's County, Maryland.

15. Changes to these Terms

We may update these Terms. If the changes are significant, we'll notify you by email or in the app at least 15 days before they take effect. Continuing to use the service after that means you accept the changes.

16. Contact

GVS Digital LLC d/b/a SwiftlyBook
Hyattsville, Maryland
support@swiftlybook.com